The Boston Harbor Hotel

Case study

In-room Dining

The Boston Harbor Hotel is Boston’s only Forbes Five-Star waterfront hotel with unparalleled service and world-class dining. The Hotel was looking for a sustainable water program for their In-Room Dining that could also be utilized in their Meritage Restaurant at no additional cost.

Previous Daily Bottled Water Profile:

1.  In-Room Dining: Provided an average of 27.4 bottles per day at a cost of $1.09 per bottle.
2.  Previously provided Fiji (1 liter) and Acqua Panna (750 ml) as amenity for In Room Dining
3.  Provided an average of 27.4 bottles per day at a cost of $1.09 per bottle. Program cost per day = $29.87 ($10,901.10 per year)
4.  10,000+ bottles of annual waste

Goals:

1.  Reduce annual cost to provide trucked-in, pre-bottled waters, as amenity for guests
2.  Minimize or eliminate all, one-time use vessels
3.  Demonstrate that the VIVREAU Program will pay for itself.
4.  Once VIVREAU Program is implemented, pour every bottle of water for Meritage Restaurant at a net zero cost, resulting in 100% retail profit