We invite you to reach out to us any time with your queries and comments.


Vivreau water systems are state of the art and have a proven reputation for reliability. However, as with any complex piece of equipment, occasional challenges can arise that warrant routine maintenance, service, and troubleshooting.

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Live Troubleshooting

Are you a distribution partner or technician with a challenge that you’re not comfortable tackling without more guidance? Feeling wary about attempting a fix yourself using the Troubleshooting guide above? You may qualify for a one-on-one session with our Operations team.

Simply fill out the form below to request a live video conference with a Vivreau systems expert. We will set up an appointment for our expert to walk through the solution directly from our Virtual Operations Center using an actual Vivreau system just like the one you have.

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Vivreau USA

300 Roundhill Drive, Unit 2
Rockaway, NJ 07866

Vivreau Canada

139 E 8th Avenue
Vancouver, BC V5T 1R8