TL;DR
This case study shows how a premium water program can improve client experience while supporting cost savings and sustainability.
• Replacing imported bottled water with an in-house system reduced waste and improved efficiency.
• Filtered still and sparkling water elevated service in both employee and client-facing spaces.
• Branded reusable bottles helped reinforce a polished, professional office experience.
CASE STUDY
Law Office Water Program
Client: Location: Client Since:
Confidential Los Angeles, CA 2018
Vivreau Solution:
Vi Tap 2H + V3-205 + Branded Bottles
Pounds of Carbon Saved Annually:
2,373 lbs
Estimated Annual Savings:
$42,000
Background
This global law firm client has offices in the Americas, Asia and Europe. They are passionate about sustainability and have implemented several green initiatives. The Los Angeles office was looking for a solution to eliminate the 40 cases of imported sparkling water that was delivered every two weeks. For still water, the office was renting a reverse osmosis machine. This filtration method wastes 3 liters of water for every 1 liter filtered. Another drawback of this system was that the out pour was slow and not an efficient use of time for the conference center.
Vivreau Solution
The management team made the decision to onboard two Vivreau Systems, one for the conference center with branded bottles and one for the employees. Along with the initiative of reducing the carbon footprint of a 100+ employee office, the taste of the water had to be perfect. The overwhelming response was that Vivreau water tasted better than the San Pellegrino sparkling water.
V3-205 Bottler
An in-house barista greets guests as they arrive with an offer of chilled still or sparkling water among other beverages. The Vivreau V3-205 countertop bottler is perfect for filling the law firm’s 750ml designer glass bottles for client meetings. The reusable Vivreau bottles add to the firm’s overall professional aesthetic and are a well-received first impression to clients and guests inside the boardroom.
Vi Tap 2H
In the employee lounge and lunch area, the firm installed a Vivreau Vi Tap 2H system. This system provides, chilled still, sparkling and instant hot water via touchpad. As part of the office’s carbon footprint rollout, all employees were given a water bottle to use in place of cups. The bottle is used by all employees and allows them to take their water on the go.
Water Program Summary
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1 x Vi Tap 2H in the employee lounge and lunch area
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1 x V3-205
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Branded designer bottles
Why are law firms asking what the best office water solution is for client experience in 2026?
In 2026, law firms are asking a more strategic question about workplace amenities: how can a water program support both operational efficiency and client experience? In high-touch environments such as conference centers, lounges, and boardrooms, premium water service is no longer a minor detail. It reflects the overall quality of the workplace. For firms that host frequent meetings and value a polished presentation, filtered still and sparkling water served in branded reusable bottles offers a clear upgrade over stocked cases and single-use packaging. It also creates a more seamless experience for employees who want quick access to chilled, sparkling, or hot water throughout the day. This case study continues to resonate because it shows how a thoughtfully designed water program can reduce purchasing waste, support sustainability goals, and strengthen the look and feel of the office at the same time.
